Identify yourself and ask whether it is a convenient time to talk.

At the start#

State your name and reason for calling. Check the time zone before placing a call, and ask whether the person prefers another time or a written message.

If there is no answer#

Leave a brief message that identifies you and how to respond, if the person’s service permits it. Do not assume that an unanswered call carries a cultural meaning or that everyone uses one preferred app.

Useful words#

ChinesePinyinMeaning
电话diàn huàtelephone; phone call
留言liú yánto leave a message; message

Editorial scope and lexical reference#

The checklist is editorial advice. The source below supports the word meanings, not a claim that these suggestions are rules followed by all Chinese people. No interview, survey or measured effectiveness is asserted.

Lexical data adapted from CC-CEDICT contributors / MDBG, 23 October 2026 release, under CC BY-SA 4.0. Dictionary release.